Welcome to Made by Maman website. These Terms of Service govern your use of our website and services. By accessing or using our website and services, you agree to comply with these terms. If you do not agree to these terms, please do not use this website.

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1. Introduction

a. Agreement: By using Made by Maman's website or services, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

b. Updates: Made by Maman reserves the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website or services after any changes constitute acceptance of those changes.

2. Products

a. Description: Made by Maman offers hand stitched hair accessories, clothing products and home décor. We strive to accurately display the colors and details of our products on our website. However, we cannot guarantee that your device's display will accurately represent the colors of our products.

b. Availability: Our products are subject to availability. We may limit the sales of our products to any person, geographic region, or jurisdiction. We reserve the right to discontinue any product at any time.

3. Orders

a. Placing Orders: By placing an order through our website, you warrant that you are at least 18 years old or have obtained parental consent.

b. Accuracy: You agree to provide accurate and complete information when placing an order. Made by Maman is not responsible for any delays or issues arising from inaccurate or incomplete information provided by you.

c. Acceptance: All orders are subject to acceptance and availability. Made by Maman reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.

4. Payments

a. Pricing: Prices for our products are subject to change without notice. The price displayed at the time of your order will be the price charged, except in cases of obvious error.

b. Payment Methods: We accept payments through Paypal and Direct Debit. Payment information is securely processed and encrypted.

c. Taxes: You are responsible for any applicable taxes or duties associated with your purchase.

5. Shipping and Delivery

a. Shipping: Made by Maman ships to the UK and Ireland. We aim to dispatch orders within 3-5 business days, but delivery times may vary depending on your location and shipping method.

b. Shipping Costs: Shipping costs are calculated based on the weight of your order and your location. The total shipping cost will be displayed at checkout.

c. Delivery: We are not responsible for any delays or issues with delivery once the order has been dispatched. Any delivery dates provided are estimates only and are not guaranteed.

6. Returns and Refunds

a. Return Policy: We want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may return it within 14 days, at your own expense, for an or exchange or credit note, subject to our return policy.

b. Conditions: Returned items must be in their original condition, unused, and with all tags attached. We reserve the right to refuse returns that do not meet these conditions.

c. Refunds: Made By Maman does not offer refunds. We are happy to offer exchanges or a credit note, excluding any shipping costs. 

7. Intellectual Property

a. Ownership: All content on Made by Maman's website, including but not limited to text, graphics, logos, images, and software, is the property of Made by Maman and is protected by copyright and other intellectual property laws.

b. License: You are granted a limited, revocable, non-exclusive license to access and use our website for personal use only. You may not reproduce, distribute, modify, or otherwise exploit any content on our website without our prior written consent.

8. Limitation of Liability

a. Disclaimer: Made by Maman makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of any information on our website. Your use of our website and services is at your own risk.

b. Limitation: In no event shall Made by Maman be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.

9. Governing Law

a. Jurisdiction: These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or relating to these terms shall be resolved exclusively by the courts of such.

10. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us.